Charter Sales / Operations Manager
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| Job Type | Permanent / Full Time |
| Area | Nevada, USA |
| Sector | Airline - Sales |
| Start Date | ASAP |
| Advertiser | Ross Maclean-Bryant |
| Job Ref | 1535473 |
- Description
- Job Title: Charter Sales / Operations Manager
Location: Las Vegas, Nevada
Start Date: ASAP
Job Purpose:
TARCG has an exciting new opportunity for a Charter Sales / Operations Manager to work with our aviation client based in Las Vegas, Nevada. Our client is the largest, most successful, and fastest-growing private jet charter and aircraft management company in Las Vegas, who provide world-class service to their clients, partners and employees.
The successful candidate will balance the dynamics of managing the revenue engine and a complex flight operation simultaneously. They will also be driven, energetic, competitive and be able to adapt quickly in a fast-paced and extremely detail-focused environment.
Responsibilities:
- Recruit, select, onboard, and train new sales and operations personnel
- Mentor, support, discipline, and terminate personnel as warranted
- Work according to company culture and values, adhering to and enforcing all company policies, processes, and procedures
- Collaborate with senior management on policy or procedure updates and revisions as warranted
- Monitor competition, economic indicators, and industry trends
- Analyze sales data and develop plans to address performance gaps
- Collaborate with marketing and the executive term to develop lead generation plans
- Work with senior management to set revenue and sales goals
- Maintain a deep understanding of customer needs and monitor their preferences
- Continually update and maintain an accurate customer preference database
- Maintain string relationships with the existing customer base
- Engage and motivate the sales team to increase performance
- Ensure the sales and ops teams work as a positive unit and share their best practices
- Resolve escalated customer issues and customer complaints regarding sales and service
- Provide expertise when adjusting providing and discounting rates
- Provide advanced negotiation expertise
- Ensure compliance with all Federal Aviation Regulations and Company approved manuals
- Have a thorough knowledge of Air Traffic Control, Weather, NOTAMS, flight planning
- Have a thorough understanding of aircraft performance and direct operating costs
- Have a thorough understanding of worldwide flight planning
- Ensure efficient aircraft and crew utilization to achieve the highest profit margin on each flight
- Manage all functions of the Flight Operations team
- Demonstrate leadership that embodies the spirit of team work between all departments and management
- Professionally represent our client at all times
Skills & Requirements:
- Bachelor’s degree or equivalent aviation experience required
- Must have at least 5 years in a management role at Part 135 or Part 121 carrier
- Part 121 Dispatch License strongly preferred
- Must be self-motivated, ethical, resourceful, and results-driven
- Most posses excellent interpersonal and organizational skills
- Must possess excellent negotiation and strong decision-making abilities
- Ability to handle and maintain the confidentiality of sensitive information
- Ability to motivate teams and lead through influence
- Strong leadership and coaching skills
- Ability to translate strategies into operational and tactical goals and track performance
- Excellent time management skills
- Intermediate knowledge of Microsoft/Apple Office programs
- Must be able to pass TSA/DHS background check
If you meet the above requirements and would like to be considered for this role, please send your updated resume to Ross Maclean-Bryant at ross@tarcg.com
TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.
