General Manager
| Job Type | Permanent / Full Time |
| Area | England, UK |
| Sector | Operations - Middle Managers |
| Start Date | ASAP |
| Advertiser | Ross Maclean-Bryant |
| Job Ref | 1646776 |
- Description
- Job Title: General Manager
Location: Berkshire, United Kingdom
Job Type: Permanent
Salary: Negotiable and dependent on experience
Our client is currently seeking an experienced General Manager with proven leadership experience to join their site based in Berkshire on a permanent basis. Our client is a leading provider of maintenance and repair management support services within the aviation industry, providing cost reduction and supply chain services to the world's leading airlines, airframe manufactures and MRO's.
The successful candidate will be responsible for the overall business performance and have 10 to 15 years' experience within aviation aftermarket operations.
Main responsibilities:
- Provide leadership for our clients headquarters in the UK
- Guide and direct the leadership team, whilst establishing goals and priorities that are consistent with the wider business objectives
- Lead the global component repair cycle management and aircraft warranty support services in alignment with the commercial program strategy, ensuring continued delivery of value to customers
- Develop and execute long-term business plans to expand the business, including repair cost oversight, warranty entitlement recover, and repair management to reinforce our client's market leadership position
- Drive financial performance through disciplined cost management, operational efficiency enhancements, and optimization for our client's tailored IT systems
- Apply continuous improvement to develop our client's products and services to seek new opportunities, grow the business and meet the evolving needs of the customer
- Oversee recruitment training and staff development
- Work closely with all departments and shared services, ensuring compliance with regulatory requirements, whilst managing and monitoring compliance with policies and procedures
- Degree qualified in Engineering, Supply Chain, Business or a related field. Professional certifications related to supply chain, quality, or continuous improvement are a plus.
- Proven leadership of multi‑disciplinary teams, ideally in an international or matrixed organization. Must have the experience and ability to successfully manage the P&L responsibilities for the business unit.
- 10 to 15+ years of experience in aviation aftermarket operations, ideally within airlines, MROs, OEMs, or aviation supply‑chain services.
- Deep understanding of component repair cycle management, MRO cost structures, aircraft warranty programs, and supplier management. Familiarity with repair order management systems, warranty entitlement recovery processes, and aviation‑specific digital tools.
- Experience managing commercial contracts, KPIs, SLAs, and customer performance metrics.
- Capability to engage credibly with senior leaders at major airlines, OEMs, and MROs. Demonstrated success in customer relationship management, including contract renewals, service expansions, and issue resolution.
TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.
