Office Cargo Agent
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| Job Type | Permanent / Full Time |
| Area | England, UK |
| Sector | Airport - Office |
| Start Date | ASAP |
| Advertiser | Ross Maclean-Bryant |
| Job Ref | 1204680 |
- Description
- Job Title: Office Administration Cargo Agent
Responsible to: Duty Manager
Division / Line of Business: Cargo
Location: London Heathrow Airport, UK
Salary: DOE £26,500 - £29,500
Our client is a strong, profitable, fast-growing company which employs over 27,000 of the finest professionals in ground handling and Cargo Airlines across a global network of more than 198 locations and 22 countries, on five continents. Training is a core part of our client's ethos, driven by their training Academy, established 10 years ago and now one of IATA’s top 5 accredited training schools in the world.
The Office Administration Cargo Agent objectives are to ensure we are engaging with our customers, understanding their requirements and meeting all the deadlines. The person must have effective communication skills and be able to perform security tasks as required by CAA to aid and assist in the efficient running of a busy cargo operation.
Our client runs a 24/7 operation, this is a busy role in a complex and highly regulated airport environment. You will need to have the flexibility to work various shift early and late on a 5 on 3 off basis.
Main Responsibilities:
- Document and freight reception duties.
- Truck and flight manifesting.
- AWB Rating and completion.
- ULD build up manifesting (ABS2020 In house system).
- ABS functions including manifesting, post flights, full data capture etc.
- Data input to various airlines dedicated computer systems.
- Dangerous goods and AVI checking.
- NES entry completion.
- Import Inventory input and control.
- Discrepancy reporting.
- Resolving service issues for our customers.
- Liaise with our customer airlines and their customers.
Essential Skills:- Numerate and literate
- Computer knowledge and literacy
- Ability to work under pressure
- Ability to accept responsibility
- Good communication
- General Air Cargo knowledge
- Strong customer service ethic
- Export/Import Documentation
- Dangerous goods acceptance and handling
- General cargo legislation awareness
- DfT security requirements
- Manual handling and safe practice
- Health & Safety legislation
- AWB rating and completion
- Customs requirements and procedures
- ABS cargo system
Competencies:- Focus on Customer - Working proactively with customers (internal or external) to ensure the proper delivery of her/his role’s expectations.
- Integrity - Communicating with respect and honesty, being aligned on the proper code of conduct and ethics.
- Responsibility - Being trusted and accountable for her/his actions including the effect on people around, leading by example.
- Safety & Security - Consider Safety & Security as the number one priority at all times, respecting compliance, rules and regulations.
- Teamwork - Working as part of a team, enjoying what (s) he does, collaborating with colleagues and relying on their expertise to make a valuable contribution.
If you meet the criteria above and are interested to apply hit the button shown. If you would like to learn more please apply or call a member of our team on 00441392241335.
TARCG is The Aviation Recruitment & Consulting Group. TARCG is acting as an Employment Business in relation to this vacancy.
By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work-finding services.
