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Job Type | Permanent / Full Time |
Area | England, UK |
Sector | Airport - Middle Managers |
Start Date | ASAP |
Advertiser | Jack O'Brien |
Job Ref | 1293856 |
- Description
- Title: Station Manager
Location: London Luton Airport, England
Salary: Competitive
Work Type: onsite
Reporting to the Regional VP Operations, the Station Manager is responsible for the business interests and operations at London Luton Airport.
The Station will generally have revenues between £10m-£20m, some 200-500 employees. The current dedicated customer model provides a focused product offering, with principal services being passenger services, ramp, ops and aircraft cleaning. The role requires a proven manager with a strong operational and business understanding.
Main Responsibilities include:
- Planning, organisation and direction of operational activities at London Luton Airport.
- Ensuring safety and security procedures are according to standards set within the Health & Safety Policy Manual, and according to international aviation standards.
- Leading, developing coaching and motivating managers to develop and utilise their skills.
- Maximising business potential and revenue, identifying and developing new business opportunities were appropriate.
- Leading service delivery to customer airlines in accordance with service level agreements and agreed budgetary levels.
- Instilling policies and procedures designed to increase the efficiency and effectiveness of the station, whilst promoting sound safety, security and people management practices.
- Establishing, maintaining and promoting effective working relationships with both internal and external customers.
- Liaising with employee and union representatives on a range of employee relations matters when required.
- Monitoring performance and taking action to correct any shortfalls.
- Liaising with airline station managers, airport operations management, handling agents, customs, immigration, and security officials, union officials, and other airport stakeholders.
- Providing reports as required, and service delivery measurements.
- Work shifts as required by the business.
Essential Requirements:
- Demonstrable leadership skills in managing, maintaining and developing an operational workforce.
- Extensive experience and knowledge of aviation services, ideally to include ramp, freight, and passenger handling.
- Financially and commercially astute with a strong grasp of financial practices including P&L responsibility.
- Excellent leadership and people management skills
- Strong communications skills and experience in liaising with senior airline, airport, and other stakeholder personnel.
- Fully conversant with international airline ramp handling procedures, international aviation safety and security procedures. Good working knowledge of the IATA Standard Ground Handling Agreement.
- Able to work with a multi-national work force and to adjust to the local conditions of the station.
- Good knowledge of ramp GSE.
- Good working knowledge of the IATA Standard Ground Handling Agreement.
- Ability to develop and motivate senior management team and work well under pressurized environments, often with conflicting priorities.
- Flexible, determined and self-motivated.
If you meet the requirements above and would like to be considered for this role please send your updated resume to Jack O'Brien, j.obrien@tarcg.com or call 00441392241335. or click the link below and apply for this position today!
TARCG is The Aviation Recruitment & Consulting Group. TARCG is acting as an Employment Business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work-finding services.